Return & Exchange Policy
Shipping Policy
Terms & Conditions
Acceptance of Terms: By accessing or using the services provided by Addshiyas, you agree to be bound by these Terms and Conditions.
Ordering and Payments:
Orders placed through our website or in-store are subject to acceptance and availability.
All prices listed are in British pound (£) and are inclusive of applicable taxes.
Payment must be made in full at the time of ordering.
Order Pickup:
Orders for in-store pickup will be ready within [same day].
Customers must present a valid form of identification and order confirmation upon pickup.
Shipping:
We offer shipping to United Kingdom and Europe with free of charge. And other countries, shipping costs and delivery times may vary depending on location and order size.
Customers are responsible for providing accurate shipping information. We are not liable for delays or losses resulting from incorrect shipping details provided by the customer.
Returns and Exchanges:
We accept returns and exchanges within 14 days of purchase, provided the item is in its original condition and accompanied by a receipt.
Refunds will be issued in the original form of payment.
Certain items, such as semi stitched to stitched, may not be eligible for return or exchange.
Product Availability:
All products are subject to availability. We reserve the right to limit the quantity of products available for purchase.
In the event that a product is out of stock, we will notify you and provide alternatives if available.
Intellectual Property:
All content included on our website and in-store, such as logos, designs, and images, are the property of Addshiyas and are protected by copyright laws.
Privacy Policy:
We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and disclose personal information. By using our services, you consent to the terms outlined in our Privacy Policy.
Changes to Terms and Conditions:
We reserve the right to modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website.
Contact Information:
If you have any questions or concerns regarding these Terms and Conditions, please contact us at www.addshiyas.store
By placing an order with addshiyas, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.
Return & Exchange Policy
Return Policy
At Addshiyas, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, we offer a hassle-free return policy subject to the following terms and conditions:
Eligibility
To be eligible for a return, your item must be unused, unworn, and in the same condition that you received it. It must also be in the original packaging.
Returns must be initiated within seven days of the purchase date.
Exclusions
Certain items are exempt from being returned, including:
Gift cards
Personalized or custom-made items
Custom stiched items
Return Process
Initiating a Return: To initiate a return, please contact us at addshiyas.store to request a return authorization. Please provide your order number and reason for the return.
Return Authorization: Once your return request is approved, we will provide you with a return authorization number and instructions on how to return the item.
Packaging: Please ensure that the item is securely packaged to prevent damage during transit. We recommend using the original packaging if possible.
Return Shipping: Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service and purchasing shipping insurance.
Inspection and Refund: Once we receive your returned item, it will be inspected to ensure it meets the return eligibility criteria. If approved, a refund will be issued to the original form of payment within [insert timeframe].
Refunds
Refunds will be issued for the purchase price of the returned item, excluding any shipping fees or taxes paid.
Depending on your payment method and financial institution, it may take some time for the refund to be processed and reflected in your account.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately to arrange for a replacement or refund.
Contact Us
If you have any questions or concerns regarding our return policy, please contact us at addshiyas.store.
By making a purchase from addshiyas, you agree to abide by the terms of our return policy as outlined above.